SHIPPING
From time of proof approval, we will process and ship orders in 7-10 business days. Invitation Box orders will ship in 14-21 days from proof approval. These ship times exclude holidays, weather conditions, and acts of God, and delivery choice. In order to ensure your items arrive in time for your event, please order early. If you are concerned your order will not arrive in time, please contact us before you place your order and we will personally work with you to arrange rush design, print, and delivery service at additional charges. We offer flat rate shipping through the United States Postal Service. A confirmation email will be sent to you when your order ships. Express shipping will have a tracking number.
RUSH ORDERS
Should you need “Rush Service”, browse the Website, select your product, and call us within normal business hours with your need. After business hours, you may also email us with your detailed need, area code and telephone number; we will respond to your need within 24 hours. Our aim is to build an ongoing relationship with you and will put forth our best effort to accommodate your need(s). However, be mindful that Rush orders incur an additional fee of $50.00.
PROOF
Your item will be set up by our designers and may incur stylistic and/or grammatical improvements at our proofreader’s discretion, verified, and a free PDF proof will be sent to you via email within seventy-two (72) hours to review prior to print and ship. We ask that you: 1) carefully review the proof; 2) REPLY to email; in the body of the email list necessary correction(s); and 3) write an approval statement giving us permission to proceed with the order process; 4) send email back to us. We will send a confirmation email that we received your proof information.
DISPUTES
Your use of the Website shall be governed by the laws of Ohio without regard to choice of law provisions. Except where prohibited, you agree that any and all disputes, claims and causes of action directly or indirectly arising out of or relating to the Website shall be resolved individually, without resort to any form of class action, and exclusively in the state or federal courts located in Hamilton County, Ohio. Any cause of action or claim you may have with respect to the Website must be commenced within one (1) year after the claim or cause of action arises, or it shall be forever barred.
N O T E
La Boite Silk Invitation orders will only be accepted 2-3 months before your wedding date. Order in lots of ten (10) and allow seven (7) day processing and shipping. There are NO REFUNDS on these orders.