RETURN POLICY
You agree that you will carefully proofread text in your order for accuracy in capitalization, dates, punctuation, spelling of proper names, street numbers, street names, and venue information before submission to us. Submission of photographs and artwork shall be of high quality. Once the order begins to process (within 24 hours), you agree all sales will become final on all paper, print, and fabric products as well as print and design services. We are committed to the satisfaction of our clients. Each order is carefully checked, verified, and inspected in our diligent effort to ensure your products are error free, of highest quality and workmanship. However, should you receive a defective item in your order, we will provide a replacement of that item at no additional charge with paid shipping to you. Please inform us of any defect claim within three (3) days of order receipt.
La Boite Silk Invitations are a NON-REFUNDABLE item. Be careful when placing orders, check grammar, spelling of names, and addresses before submitting. When submitting your order in lots of ten (10), please allow 2-3 months before your wedding day for order processing.
NO RUSH ORDERS OR REFUNDS WILL BE ISSUED ON LA BOITE.
CANCELLATION POLICY
You agree, we reserve the right to accept or decline your order for any reason. Circumstances for which we may cancel or decline your order include 1) Website errors in product description, quantity and pricing; 2) any typographical error(s); 3) item no longer available; 4) we become aware of product safety concerns; 5) product is in violation of intellectual property laws or other legal issues. Further, should you change your mind about an order or service, you agree to call customer service and cancel order or service within twenty-four (24) hours (Eastern Standard Time) of order placement. Credit will be issued back to your credit or debit card and will process in 7-14 business days and in accordance with your card company refund policy. After twenty-four (24) hours, “Return” policy takes effect, except for La Boite–NO RETURN/CANCELLATION.